The company will seek to provide its services in the most timely manner and with comprehensive quality-control program to provide 100% customer satisfaction. The company’s principal officers see each other’s contract as any agreement not between a business and customer but between partners that wish to create a close and mutually-beneficial long term relationship. This will help to provide greater long term profit through referral and reiterate business.
Shirdo Trading will institute the following key procedures to reach its goals:
* Create a position to inventory coordinator, and have at least one expediter assigned to each project.
* Have a dedicated project manager for each project who can handle quality-control issues.